Legal
The agreement you are on when you use Webway, and the policies it refers to. Plain language where plain language will do.
Customer service
Email [email protected] — a person answers, usually within 24 hours. Other ways to reach us are on the support page.
Willow Global LLC · 1309 Coffeen Avenue, Ste 1200, Sheridan, WY 82801, United States
- Terms of ServiceThe agreement between you and Webway — what the gateway does, what you owe for it, and what happens when either side stops.Last updated
- Acceptable use policyWhat you may not send through the Webway gateway, why those limits exist, and how to report abuse of them.Last updated
- Refunds, cancellation and disputesHow to get unused credit back, how to cancel auto-reload or close an account, and what to do about a charge that looks wrong.Last updated
- Legal and export restrictionsWho may not use Webway — sanctions, export control, age and territory — and what we ask for when we have to check.Last updated
- Promotion termsThe rules that apply to any Webway promotion — trial credit, promo codes, referrals and discounts — alongside the specific terms shown with each one.Last updated
- Privacy policyWhat Webway holds about you and your requests, why, how long for, who else sees it, and how to have it deleted.Last updated